Privacy Policy

Welcome to One.Homes. Protecting your privacy and personal data is of utmost importance to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website (www.one.homes) or interact with our services. This policy is compliant with the General Data Protection Regulation (GDPR) and Spain's Organic Law on Data Protection and Digital Rights Guarantee (LOPDGDD).

1. Data Controller

The entity responsible for processing your personal data:

  • Company Name: One Homes Bcn & Maresme Sl

  • Address: Calle Doctor Trueta 183, 6.9 08005, Barcelona, Spain

  • Tax Identification Number (CIF): B19446608 

  • Email: one@one.homes

  • Phone: + 34 653 779 097

2. Personal Data We Collect

We collect and process the following categories of personal data:

  1. Data you provide voluntarily:

    • Name, email address, phone number, and other contact details (via contact forms, inquiries, or when registering for our services).

    • Property information (for sellers or buyers).

  2. Automatically collected data:

    • IP address, browser type, operating system, and other technical data when accessing our website.

    • Usage data, including pages visited, time spent on the site, and interaction with website features (via cookies or analytics tools).

  3. Third-party data:

    • Data shared by real estate collaborators or agencies with your consent for property-related services.

3. Legal Basis for Processing

We process your data only under lawful bases:

  • Consent: When you provide consent to process your data for marketing or contact purposes.

  • Contractual necessity: To perform obligations related to buying, selling, or renting properties.

  • Legal compliance: To comply with applicable legal obligations.

  • Legitimate interest: For improving our services, fraud prevention, or securing our website and communications.

4. Purpose of Data Processing

Your data is processed for the following purposes:

  • Responding to inquiries or providing requested information.

  • Facilitating property transactions (buying, selling, or renting).

  • Sending marketing communications or newsletters with your consent.

  • Enhancing user experience through analytics and website improvements.

  • Complying with legal and regulatory requirements.

5. Data Retention

We will retain your personal data only as long as necessary:

  • For the duration of the contractual relationship.

  • As required by law (e.g., tax or legal obligations).

  • Until you withdraw consent (for marketing purposes).

When the retention period ends, your data will be securely deleted or anonymized.

6. Sharing and Disclosure of Data

Your data may be shared in the following circumstances:

  • Service Providers: With trusted third-party vendors (e.g., IT services, hosting providers) to perform business operations on our behalf.

  • Collaborating Real Estate Agencies: To facilitate property transactions, with your consent.

  • Legal Obligations: To comply with legal requirements or respond to lawful requests from authorities.

  • International Transfers: If data is transferred outside the European Economic Area (EEA), we ensure adequate safeguards are in place (e.g., Standard Contractual Clauses).

7. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Access: Request a copy of your personal data.

  • Rectification: Correct inaccurate or incomplete data.

  • Erasure ("Right to be Forgotten"): Request deletion of your data when no longer necessary.

  • Restriction: Limit processing under specific conditions.

  • Data Portability: Receive your data in a structured format and transfer it to another service provider.

  • Objection: Object to data processing based on legitimate interests or for direct marketing.

  • Withdraw Consent: At any time, for processing based on your consent.

  • Lodge a Complaint: With the Spanish Data Protection Authority (AEPD) via www.aepd.es.

To exercise these rights, please contact us at [Insert Contact Email]. We may require proof of identity to process your request.

8. Security Measures

We implement appropriate technical and organizational measures to protect your personal data, including encryption, secure storage, and restricted access. Despite these measures, no system can guarantee absolute security.

9. Cookies and Tracking

Our website uses cookies to improve user experience and analyze site usage. For more details on how we use cookies and manage your preferences, please refer to our Cookie Policy.

10. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in regulations or our practices. The latest version will always be available on our website. Significant changes will be communicated to users.

11. Contact Information

For questions or concerns about this Privacy Policy, please contact us:

  • Email: one@one.homes

  • Phone: +34 653 779 097